Cybersecurity

XDR RFP Template (Free): EDR and XDR Requirements

Paste-ready XDR and EDR requirements (endpoint agent, identity, email, cloud and network telemetry, correlation, response actions, SIEM/SOAR integration), vendor questions and a weighted rubric.

15 pages Microsoft Word ★ 4 of 5 2373 downloads Updated October 15, 2026
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Extended Detection and Response (XDR EDR) Platform RFP Template

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See the structure before you download. The Word file has every section listed below, ready to fill in.

What's inside

The sections in the document, in order.

  1. How to run an XDR RFP
  2. XDR vs EDR vs SIEM: which RFP do you need?
  3. XDR RFP requirements
  4. Questions to ask XDR vendors
  5. Scoring rubric
  6. Frequently asked questions
  7. Related RFP templates

Use this XDR RFP template when you're buying an extended detection and response platform, or replacing your endpoint detection and response (EDR) product with one that also covers identity, email, cloud and network activity.

EDR is the foundation: the requirements start with the endpoint agent and then add the telemetry, correlation and response actions that make a platform XDR, so the template also works as an EDR RFP if you delete the XDR lines.

It's written for the security operations, IT and procurement team running the evaluation, and it covers when to issue an RFI first, the requirements to send, the questions that separate vendors, and how to score the answers.

What’s inside this template

  • A step-by-step plan for running the evaluation, with an example schedule and advice on when an XDR RFI should come first
  • Requirements for the endpoint agent (prevention and EDR), identity, email, cloud and network telemetry, correlation, response actions and automation, each marked Must-have or Nice-to-have
  • A plain comparison of XDR, EDR and SIEM, plus native versus open XDR, so you send the right RFP
  • Questions that test correlation on real attack paths, agent and content update controls, integration depth and AI claims
  • A weighted scoring rubric with 1-to-5 definitions
  • An editable Word RFP with response codes, a pricing table and a timeline

Download the editable Microsoft Word version below. Every requirement, vendor question and scoring weight on this page is in the document, ready to tailor and send.

How to run an XDR RFP

An XDR evaluation is mostly about two things: how well the endpoint agent detects and contains attacks without disrupting your machines, and how much of the rest of your environment the platform can see and act on. The example schedule in this template runs about 12 weeks from kickoff to contract award. Agent rollout and removal of your current endpoint product follow the award and need their own plan.

  1. Map your endpoints, telemetry and current tools (weeks 1-2). Count endpoints and servers by operating system and version, including virtual desktops, cloud-hosted servers and containers. List the tools the platform must see or act through: identity provider and directory, email and collaboration suite, cloud accounts, firewalls and network sensors, SIEM, SOAR and ticketing. Note when your current endpoint product's contract ends, because the migration plan works back from that date. Write down what happens today when an endpoint alert fires at night.
  2. Assemble the buying team. Include the security operations lead and analysts who will use the console every day, the endpoint and server teams who will deploy the agent and carry the risk of an agent problem, and the owners of identity, email, cloud and network tools. Add procurement, legal and privacy (what telemetry leaves your environment and where it is stored), and finance. If an MDR provider works for you today, involve it early: it may need to operate the new platform.
  3. Choose native or open XDR, and decide whether you need an RFI (weeks 2-3). Decide whether you want one vendor's endpoint, identity, email and cloud products working together (native XDR), a platform that works through the tools you already own (open or hybrid XDR), or either (see the next section). If that's still open, or your long list has more than five vendors, issue a short RFI asking which of your tools each platform covers natively or through integration, which response actions it can take through each, and how it prices. Use the answers to build a shortlist.
  4. Tailor and issue the RFP (weeks 3-6). Delete requirements that don't apply, adjust priorities, and add your environment details and tool list to Section 1. If you're buying EDR only, delete the XDR telemetry and integration lines rather than marking them Nice-to-have. Give vendors three weeks to respond, with a written question-and-answer window in the first week.
  5. Score the responses (weeks 6-7). Have each evaluator score independently against the rubric before comparing notes, and set aside any vendor that misses a Must-have. Check every 'yes' for whether it needs an add-on module, a higher license tier, a third-party product or a feature still in preview, and whether a telemetry source supports response actions or only alerts.
  6. Run a proof of concept with two or three vendors (weeks 7-10). Deploy agents to a pilot group that includes workstations, servers and each operating system you run, and connect your identity provider, email suite and one cloud account. With your IT team's agreement, run benign attack simulations on test machines and test accounts, such as a credential theft attempt followed by lateral movement and a malicious inbox rule, and check whether each platform links them into one incident and lets you contain it. Measure agent impact on your busiest servers, test the update controls, forward alerts to your SIEM, and call references that migrated from another EDR.
  7. Negotiate and award (weeks 10-12). Use the pricing table to compare like for like, including add-on modules, data retention and third-party data ingestion. Plan the migration from your current endpoint product, with an overlap period so no endpoint goes unprotected, and settle renewal caps and exit terms before you sign.

XDR vs EDR vs SIEM: which RFP do you need?

EDR watches endpoints: it records process, file, network and user activity on laptops and servers, detects attacks, and lets analysts isolate a host, end a process or remove a file. XDR starts from that endpoint foundation and adds telemetry from identity, email, cloud and network tools, correlates it into incidents, and takes response actions across those tools. A SIEM collects and stores logs from almost any source for detection, investigation, compliance reporting and long-term retention, but it relies on other tools, or a SOAR platform, to take most response actions.

XDR has no standards-body definition, and vendors use the label differently. Native XDR works mainly through one vendor's own products; open or hybrid XDR works through integrations with tools from other vendors. Requirement T1 makes each vendor state which it offers and list every integration, so you can compare like with like. XDR and a SIEM can run side by side, with the XDR forwarding alerts to the SIEM for retention and correlation with other logs. If you want a provider to operate detection and response around the clock, use the RFPhub MDR RFP template instead (linked below).

Signs you need an XDR RFP rather than an EDR-only or SIEM RFP:

  • Attacks you investigate cross several tools, such as a phished account that leads to a compromised laptop, and your analysts piece them together by hand.
  • You want to disable an account, revoke sessions or pull an email from the same console where you isolate a host.
  • Your endpoint product is due for renewal and you're considering a wider platform from the same or another vendor.
  • Your main need is detection and response, not long-term log retention or compliance reporting across every system, which is SIEM work.

XDR RFP requirements

Each line is written to paste straight into your RFP. Must-have means a vendor that cannot meet it is out; Nice-to-have earns extra points. Change the priorities to fit your situation, and delete what doesn't apply.

Functional

ID Requirement Priority
F1 Endpoint prevention and EDR in a single agent for Windows, macOS and Linux workstations and servers, including virtual machines and cloud-hosted servers: blocking of known and unknown malware, exploit and ransomware behavior, plus continuous recording of process, file, registry, network and user activity for detection and investigation. State the supported operating system versions and the support policy for older versions. Must-have
F2 Coverage for virtual desktops, containers and Kubernetes nodes, and mobile devices. State which are covered by the same agent and console, and which need a separate product. Nice-to-have
F3 Telemetry beyond the endpoint from: our identity provider and on-premises directory; our email and collaboration suite; control-plane logs and workloads in [list cloud providers]; and network sources such as firewall, DNS and proxy logs or network detection sensors. For each source, state whether it comes from your own product or a third-party integration, and whether it supports detection, investigation, response actions, or all three. Must-have
F4 Correlation of alerts and telemetry from different sources into a single incident with one timeline, showing the affected hosts, users, mailboxes and cloud resources, so analysts work one incident instead of many separate alerts. Must-have
F5 Detections mapped to MITRE ATT&CK tactics and techniques, with a description or the logic of each detection visible to our analysts. Must-have
F6 Identity threat detection covering credential theft, password spraying, MFA fatigue and bypass, session token theft, risky sign-ins, privilege escalation and lateral movement with valid accounts. Must-have
F7 Custom detections written by our team in a documented query or rule language, tested against historical data before they go live, plus suppression rules for known-benign activity that we can review and expire. Must-have
F8 Threat hunting across retained raw telemetry from all connected sources, with a query language, saved queries, and the ability to turn a hunting query into a scheduled detection. Must-have
F9 Endpoint response actions from the console and the API: isolate a host from the network while keeping its connection to the platform, end a process, quarantine or delete a file, remove persistence, block a file hash or other indicator across all endpoints, and collect forensic artifacts. Must-have
F10 Remote live response: an audited remote shell to an endpoint for investigation and remediation, available only to roles we authorize. Must-have
F11 Response actions beyond the endpoint, natively or through integration: disable a user, reset credentials and revoke sessions in our identity provider; remove a malicious message from all mailboxes; block an IP address, domain or URL at our firewall or secure web gateway; and disable a cloud access key. List each action and the product or integration it depends on. Must-have
F12 Automated response rules or playbooks that run actions when defined conditions are met, with approval steps we can require for disruptive actions and a full record of every automated action. Must-have
F13 Anti-tamper protection: the agent cannot be stopped, uninstalled or reconfigured without authorization, and an alert is raised when tampering is attempted or an agent stops reporting. Must-have
F14 Ransomware remediation on Windows endpoints, such as restoring files changed by an attack. State how it works and its limits. Nice-to-have
F15 AI-assisted investigation, such as incident summaries, suggested next steps and natural-language queries. State which actions the assistant can take without an analyst approving them. Nice-to-have
F16 Software inventory and known vulnerabilities for each endpoint, shown alongside incidents so analysts can see the exposure an attacker may have used. Nice-to-have

Technical and architecture

ID Requirement Priority
T1 A statement of the XDR architecture: native (the vendor's own endpoint, identity, email, cloud and network products), open or hybrid (integrations with other vendors' tools), or a mix. List every third-party product with a supported integration, the license tier each integration needs, and who builds and maintains it. Must-have
T2 A cloud-delivered console and analytics service. State the hosting regions available to us, and whether an on-premises or air-gapped option exists and which capabilities it lacks. Must-have
T3 Published agent resource use (CPU, memory, disk and network) in normal operation and during scans, and the controls we have to limit it on busy servers. Must-have
T4 Control over agent updates: we choose which agent version runs on which group of endpoints, test new versions on a pilot group first, and can pause or roll back. Describe how you stage your own detection content and configuration updates before they reach all customers, and what control we have over their timing. Must-have
T5 Protection when an endpoint is offline: local prevention and detection continue, and telemetry is queued and sent when the connection returns. Must-have
T6 Searchable retention of raw telemetry for [number] days and of alerts and incidents for [number] months. State the default retention for each data type, the cost of longer retention, and how we search or retrieve older data. Must-have
T7 Support for [number] endpoints, [number] users and the data volumes from the sources in F3 without loss of query or console performance. State the size of comparable deployments you support today. Must-have
T8 Telemetry stored in a documented schema we can query and export, with support for the Open Cybersecurity Schema Framework (OCSF) for ingestion or export. Nice-to-have

Integration

ID Requirement Priority
I1 Sign-in to the console through our identity provider via SAML 2.0 or OIDC, with MFA and role-based access. Must-have
I2 Streaming of alerts, incidents and selected raw telemetry to our SIEM or data lake via syslog, API or cloud storage, in a documented schema. State what can be sent and any extra cost. Must-have
I3 A documented REST API covering alerts, incidents, response actions, detections, endpoint inventory and policies, with rate limits stated. Must-have
I4 Integration with our SOAR platform through the API or webhooks, so its playbooks can read incidents and trigger response actions in the platform. Must-have
I5 Two-way integration with our IT service management (ITSM) platform, so incidents become tickets and status, comments and closure stay in sync. Must-have
I6 Ingestion of threat intelligence via STIX/TAXII and of our own indicator lists, matched against current and historical telemetry. Nice-to-have
I7 Integration with our unified endpoint management and vulnerability management tools for asset context and remediation hand-off. Nice-to-have
I8 Ingestion of alerts from another EDR product, for a phased migration or for business units that keep a different product. Nice-to-have

Security and compliance

ID Requirement Priority
S1 A current SOC 2 Type II report and ISO/IEC 27001 certification covering the platform and the services in scope, available under NDA. Must-have
S2 Our data stored in the regions we specify, encrypted in transit and at rest, and logically separated from other customers' data. Must-have
S3 An audit log of every console sign-in, policy change, exclusion, detection change and response action, by user or automation, retained for [number] months and exportable to our SIEM. Must-have
S4 Role-based access with separate permissions for viewing data, response actions, live response, policy changes and exclusions, scoped by device group. Must-have
S5 Control over the data the agent collects: which telemetry is gathered, which files may be uploaded for analysis, and options to exclude or mask personal data where law or our policy requires it. Must-have
S6 Product security practices: a public vulnerability disclosure policy, timely CVE records for vulnerabilities in your products, signed agent software and updates, and a description of how your staff's access to our tenant is approved and logged. Must-have
S7 A data processing agreement, a current list of sub-processors, and a contractual commitment to notify us of security incidents affecting our data or the platform within a defined time. State the time. Must-have
S8 FedRAMP authorization at the required impact level, or equivalent regional certifications for public-sector use. Make this Must-have if you are a public-sector buyer. Nice-to-have

Implementation and support

ID Requirement Priority
M1 A deployment plan covering agent rollout methods (software distribution tools, scripts, images), removal of our current endpoint product, a pilot, phased waves and a defined completion date. Must-have
M2 Policy setup and tuning: baseline prevention policies, review of exclusions carried over from our current product, a detection tuning period, and guidance for servers and critical applications. Must-have
M3 Training for our analysts and administrators on investigation, threat hunting, response actions, automation and custom detections. Must-have
M4 24×7 support for critical issues, with response times stated by severity, and an emergency process for problems caused by an agent or content update. Must-have
M5 A platform availability commitment with service credits, and a public status page. Must-have
M6 A named customer success contact and [quarterly] reviews of coverage, detections, open support cases and roadmap. Must-have
M7 Advance notice of changes that affect us, including end of support for operating system versions, deprecated features, and changes to integrations or data retention. Must-have
M8 Optional services on the platform, from you or approved partners and priced separately: managed detection and response (MDR), managed threat hunting, and incident response with stated rates and start times. State what each service covers and which response actions its analysts may take. Nice-to-have

Commercial and pricing

ID Requirement Priority
C1 Pricing by metric (per endpoint, per server, per user or per workload) and term, showing list price, discount and net price, and stating which modules are included and which are add-ons, such as identity, email, cloud, network, extended retention and AI features. Must-have
C2 Pricing for third-party data ingestion and for retention beyond the included amount, with a statement of how volumes are measured. Must-have
C3 Terms for growth: how endpoint, user or data-volume overages are measured and charged, and how true-ups work. Must-have
C4 A cap on price increases at renewal. State the cap. Must-have
C5 Migration terms that let us run your agent alongside our current product during rollout without paying full price for the same endpoints twice. Nice-to-have
C6 A proof of concept at no charge on a representative part of our environment. Nice-to-have
C7 Exit terms covering export of incidents, custom detections and retained telemetry in documented formats, tools to uninstall the agent at scale, and support during the move to another product. Must-have

Questions to ask XDR vendors

These questions are designed to separate vendors, not to collect brochure answers. Ask for evidence: a demo, a document or a reference.

  1. Show a redacted incident from a real customer environment where your platform linked activity across endpoint, identity and email into one incident. Show the first signal, how the alerts were grouped, and which response actions were taken from the console.
  2. For each of our tools [list], is it covered by your own product or by an integration? Which data do you collect from it, and which response actions can you take through it? Who maintains each integration, and what happens when the other vendor changes its API?
  3. Walk us through how a new agent version and a new detection content update reach our endpoints: the testing before release, the staged rollout, and what we can delay, pause or roll back.
  4. Which components of your agent run in kernel mode on each operating system, how does the agent behave if one of them fails, and what is your plan to reduce kernel dependence where operating systems offer alternatives?
  5. An attacker replays a stolen session token to open a user's mailbox from a new country, creates a forwarding rule, then signs in to a server with the same account. Show what the platform detects, how it links the events, and which actions are available to us.
  6. During the proof of concept we'll run benign attack simulations mapped to MITRE ATT&CK on test machines. Which techniques do you expect to block, which to detect only, and how will the console show us the difference?
  7. If you have taken part in MITRE ATT&CK Evaluations, which rounds, and which products and settings were used? How do they differ from the edition and configuration you propose for us?
  8. What raw telemetry do you keep, at what level of detail and for how long by default? What does it cost to keep it searchable for [number] days?
  9. Which triage, investigation and response steps can automation or AI features carry out without an analyst approving them? How do you check AI-generated conclusions, and is our data used to train models that serve other customers?
  10. What performance impact should we expect on our busiest servers and on developer workstations, and which exclusions do you recommend? Share the tuning guidance you give customers.
  11. What does it take to forward alerts and raw telemetry to our SIEM? Is anything lost, delayed or charged extra when we do?
  12. How would you move us from our current endpoint product [name]: removal, coexistence during rollout, order of waves, and how long both agents run side by side?
  13. Which modules and features in your proposal are generally available today, which are in preview, and which are on the roadmap? Give dates for the roadmap items.
  14. What managed services do you or your partners offer on the platform, such as MDR, managed threat hunting and incident response? What response authority do their analysts have, and who keeps our detections and data if we end the service?
  15. Provide two references of similar size and environment: one that handled a confirmed incident with your platform, and one that migrated to it from another EDR product.

Scoring rubric

Score each criterion from 1 to 5, multiply by its weight, and add the results. The weights below are a starting point; agree on your own before any proposals arrive so the scoring can't be bent around a favorite.

Criterion Weight What a strong response shows
Detection and correlation 25% Attack simulations detected or blocked on your own machines, related alerts grouped into one incident across endpoint, identity and email, and detection logic your analysts can see and tune.
Response actions and automation 15% Containment from one console across endpoints, accounts, mailboxes and network controls, with automation that has approval steps and a full audit trail.
Telemetry coverage and integration 15% Every Must-have source covered, with a clear native or integrated status, response actions through the tools you keep, and working SIEM, SOAR and ITSM integrations.
Agent stability, performance and update control 10% Low measured impact on your busiest servers, staged rollout of agent and content updates under your control, and a credible recovery process if an update goes wrong.
Analyst experience and hunting 10% Analysts in the proof of concept could investigate, hunt and write detections quickly, with enough retained telemetry to answer their questions.
Security, data handling and compliance 10% Current SOC 2 Type II and ISO/IEC 27001, data stored where you need it, control over what the agent collects, and strong product security practices.
Commercials and total cost 15% Transparent pricing that separates modules, data ingestion and retention, with fair migration, renewal and exit terms over a three-year view.
Total 100%

Scoring scale

  • 5 Exceeds: meets every Must-have and most Nice-to-haves, shown in a demo or proof of concept, with a matching reference customer.
  • 4 Strong: meets every Must-have and some Nice-to-haves, with clear evidence.
  • 3 Adequate: meets most Must-haves; gaps have a credible workaround or a dated roadmap commitment.
  • 2 Weak: misses one or more Must-haves, or the answer is vague.
  • 1 Poor: does not meet the requirement, or no answer.

Frequently asked questions

What should an XDR RFP include?

Your endpoint counts and the other telemetry sources the platform must cover; requirements for the endpoint agent, correlation, threat hunting, response actions and automation, each marked Must-have or Nice-to-have; a statement of whether you want native or open XDR; integration requirements for your SIEM, SOAR, identity provider and ticketing; agent update controls, security and data-handling terms; a pricing table that separates modules, data ingestion and retention; and the rubric you'll score with. This template includes all of them.

What is the difference between native and open XDR?

Native XDR works mainly through one vendor's own products, such as its endpoint agent, identity protection, email security and cloud security, so the parts are designed to work together. Open or hybrid XDR works through integrations with tools from other vendors, so you can keep products you already own. The labels are used loosely, so ask every vendor to list exactly which of your tools it covers, what data it collects from each, and which response actions it can take through them.

Do we still need a SIEM if we buy XDR?

It depends on what you need beyond detection and response. XDR focuses on detecting and responding to attacks across the sources it covers, while a SIEM collects logs from almost every system for broader correlation, compliance reporting and long-term retention. If you need those, keep or buy a SIEM and forward XDR alerts to it. If you don't, check the XDR platform's retention terms carefully before deciding you can do without one.

Should we buy XDR or MDR?

XDR is a platform your own team operates, and MDR is a service in which a provider's analysts monitor, investigate and respond for you around the clock. If nobody watches alerts at night and weekends, you need MDR or an XDR vendor's managed service as well as the technology. An MDR provider may run its service on your XDR platform or bring its own, so decide first whether you want to own the platform or have the provider supply it.

How long does an XDR RFP take?

The example schedule in this template runs about 12 weeks from kickoff to contract award, including three weeks for vendor responses and three to four weeks for a proof of concept on your own machines. Agent rollout and removal of your current endpoint product follow the award. Plan an overlap so no endpoint is left unprotected during the switch.

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